Lemax – Tech
Transform the Way You Create, Sell and Operate Multi-day Tours
Software for Mid to Large-Sized Tour Operators and DMCs.
Automate the entire workflow – with suppliers, partners, and travelers. Speed up sales and booking journey to deliver a better experience and increase revenue.
HQ in Zagreb and office in Osijek, Croatia
25+ countries
40+ customers
100+ employees
6 Continents
Centralized Product Inventory
About Lemax:
Lemax, headquartered in Croatia, is the leading SaaS-based business process automation solution provider in the travel industry. Our technology modernizes and transforms the way travel companies work, accelerating business performance through an end-to-end integrated process automation from sales to operations and finances.
With innovative technology, unparalleled services and support, Lemax enables business leaders to easily plan, execute, and manage work across the entire travel business with high transparency and control of the business and operational performance.
Lemax is more than just a travel tech vendor - we’re a travel company’s partner on the digital transformation journey!
The Lemax platform offers solutions for different teams and processes.
we help you achieve your goals faster, provide a better experience to your partners and customers, and maximize your business results
INBOUND TOUR OPERATORS
Create and tailor different travel products and services in an efficient manner with consistent and automated work processes of sales, operations, and finance. Capture the holistic view of performance with insightful reports.
OUTBOUND TOUR OPERATORS
Automate the entire process from creating packages, and booking flight tickets and products from third-party suppliers to managing customers' experiences and travel agents. Gain full control of your sales process and account management.
DESTINATION MANAGEMENT COMPANIES (DMCs)
Manage complex inventory with full transparency and efficiency. Flexibly handle the group travel and service ordering with improved communications with customers, suppliers, and travel agents.
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Product overview
Lemax is a complete software solution for travel companies.
Powerful booking engine and product catalog: Centralized customizable travel product catalog - live availability, all your products, contracts, special offers, and discount policies in one place - flexible and simple offer creation.
Unified two-way communication: Rich customer profiles with historical data and personal preferences as well as the history of two-way communication for unique and personalized offers.
Workflow automation with triggers: Automate the entire workflow with actions and triggers: send inquiries to suppliers, get confirmations quickly, and send quotes and itineraries to customers. Deliver a better experience with beautiful, automatically generated itineraries and branded documentation.
Simplified operations for a better experience: Simple creation of rooming lists, transfer lists, vouchers, assigning guides and drivers, and everything else to organize travel smoothly! No room for human error - get calculations with automatically applied discounts and policies instantly.
B2B/B2C web portal: Front office components that extend online presence, real-time communication to customers and partners with XML integration, and seamless connection to your back-office system.
Entire business - one platform: Manage multiple brands and legal business entities across countries in one single platform, gaining a holistic overview of the entire business performance.
We strive to provide the best service possible for our clients.
Business Process Assessment:
The travel industry business landscape is one of the most complex ones. Without a deep knowledge and understanding of industry-specific processes, travel technology cannot bring true value to the digital transformation process. That’s why, at Lemax, the business processes of Tour Operators and DMCs are at the very center of everything we do as a company.
To make sure the digital transformation ensures Client’s goals are reached, we incorporated Business Assessment as the crucial part of the client journey. Lemax Business Assessment is a comprehensive methodology for assessing process effectiveness, aligning product values with business strategy, and evaluating the organization’s change impact. In other words, Business Assessment is the backbone of a successful digital transformation process.
The Sources of Lake Annecy
Here nature offers a multitude of activities. Dive into the clear waters of the lake or the white waters of the canyons, try a different view from a paraglider or hang-glider, set off in conquest of the legendary cols of the Tour de France or try a round of golf or a freeride session overlooking Lake Annecy…
Training, consulting and customer in focus
We’ve gathered all the best practices from the many implementation projects and our vast travel industry knowledge. We make sure to evolve our processes constantly.
Your success is our goal, and we can proudly say that 90% of Lemax projects are delivered successfully within set timeframes and budgets. Only with proper implementation and guidance can a travel software solution help your company upscale.
Training & Consulting: Lemax offers tailor-made training services, mapping your business process and matching your unique consulting requirements. The training will help your company understand how the Lemax software should be used and how it works in real-life situations.
Customer support: We provide effective support from our in-house employees who understand your specific questions. Our team is here to assist you on a daily basis by resolving any issues related to the system.
Our Stories & Latest News
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